Browse Our Retired Service Loaner Specials SHOP HERE


Key Replacement at Mercedes-Benz of Portland


At Mercedes-Benz of Portland we know losing your keys can be a frustrating experience. Our service and parts teams are here to help you get back on the road as quickly as possible and put the keys back in your hands.

Your Mercedes-Benz keys are much more advanced than the keys on vehicles from just a decade ago. These modern smart keys are specifically programmed to the VIN of your vehicle and must be synchronized/programmed by the dealer before use. Only an authorized Mercedes-Benz dealership can order and program your new key to work with your vehicle.

For the protection of our customers and their vehicles, Mercedes-Benz requires the following documentation when ordering or receiving keys:

  • Original Vehicle Registration or title.
  • Vehicle Owner’s Driver’s License, Passport or state identification card.
  • Vehicle must be present at the dealership when picking-up the key for synchronizing/programming.

If you have questions regarding key replacement, please browse some common questions below. If you need further assistance, reach out to our helpful service team and we will get you on your way.


Please don't hesitate to direct your service questions to us! Fill out the simple form below and our technicians will get back to you.
  • This field is for validation purposes and should be left unchanged.



Mercedes-Benz of Portland 45.511462, -122.676529.